Building for the Next Cycle
For much of the modern mortgage era, lenders have organized their businesses around clearly defined channels. Retail operated as one engine, consumer direct as another, wholesale in its own lane, and adjacent functions like real estate partnerships, servicing, and recapture often lived in separate silos. That structure made sense in a world where each function could stand on its own economically and operationally. But that is no longer the environment we are operating in today. What is…