Mar. 31: AE, LO jobs; BBYS, cybersecurity, AI, AI ass’t tools; non-Agency news; STRATMOR on owning servicing; who “owns” the borrower?

How do you like this eye opener: “The value of the property being appraised should be adjusted downward if the ethnic composition of the neighborhood to which it belonged was not homogeneous.” (The Appraisal of Real Estate, 1970) Appraisal methodology and analysis have changed over the years, and we’re about to undergo another major alteration with UAD 3.6. Some investors are ahead of the 11/2/26 curve. For example, Newrez is now accepting loans from clients who have adopted the Uniform…

Who Really Owns the Borrower?

I’m not sure anyone truly owns the borrower anymore. That might sound off, especially at a time when the largest players in our industry are doubling down on scale… acquiring servicing portfolios, building end-to-end ecosystems, and positioning themselves to manage the entire customer lifecycle. The assumption is simple. Control the servicing asset… control the relationship. But here’s what I keep coming back to. At the street level, that borrower’s journey is rarely that simple. Let’s break…

Mar. 30: U/W, AE, LO jobs; AI/LOS, commercial products; USDA, FHA, VA changes; interviews with Lennar’s Escobar and Vesta’s Yu

In 1983 there was a Cabbage Patch Doll shortage. In 1996 there was a lack of Tickle Me Elmo dolls, leading to stampedes. Really? Do you think we’ll see that with Needoh or Jellycat globs or dolls? Probably not. Do you remember when everyone was talking about the lack of housing inventory as a problem for buyers? Those days are long gone: There are now nearly 50 percent more home sellers than buyers as mismatch widens to a record 630,000 . (Of course this is depending on price point and…

Mar. 28: CrossCountry to buy Two Harbors; escrow interest ruling; vendor news; California MBA & advocacy; Saturday Spotlight: Flyhomes BBYS

In industry news, the big are getting bigger and CrossCountry has stepped in to buy Two Harbors (much more below). But on a more micro-level, Lenders, which include loan officers and underwriters, always have their collective eyes on income, debt, net worth, and personal finances. Did you know that at least 73 out of 100 sitting United States senators have a median net worth of over a million dollars, a financial feat that ordinarily applies to just seven percent of the population. There are…

Mar. 27: LO, U/W jobs; verification, non-QM hedging tools; builder trends that impact LOs; student debt news; automation & processing

“I told my wife I wanted to be cremated. She made me an appointment for Tuesday.” There is plenty of humor between men and women, and also some things that aren’t so funny. Some of these exist in the mortgage industry and Bri Lees published a Chrisman LLC Thought Leadership piece titled, “The Month Mortgage Remembers Women Exist” worth reading. It is something to keep in mind, and I’ve received a fair number of emails about the piece. Something else worth thinking about is how AI fits in…

Mar. 26: Sec. mktg., U/W, AE, marketing, LO jobs; BI, fraud, non-QM, HELOC products; At what point do you verify something?

What’s new out there? Well, United Airlines is talking about having couches in the air . There’s always something new in compliance, and there are firms that specialize in it including Feewise , Truework , Asurity , RiskExec , TENA , ACES Quality Management , Firstline Compliance , and LicensingStore.com listed in the Marketplace. There’s always something new impacting mortgage rates. “Rob, I know that short term rates have gone up more than long term rates. Doesn’t an inverted yield…

The Month Mortgage Remembers Women Exist

March is the only month this industry feels bad about what it does to women. The other 11, it doesn’t think about us at all. I’ve been in mortgage long enough to know the calendar, long enough to smile in the right photos and say the right things and be visible enough to matter and small enough not to threaten anyone. I learned that early. Every woman in this industry does, because the alternative has a cost and we aren’t the ones who decide when it gets paid. It was March, actually, when it…

Embedding Insurance into the Homebuying Journey

The mortgage process still treats key parts of homeownership as separate conversations: borrowers focus on interest rates and monthly payments, while insurance, taxes, and other costs often appear later as surprises that reshape the true cost of owning a home. Yet the economics of homeownership have shifted dramatically in recent years, and that fragmentation is becoming harder for consumers to navigate. One solution is to integrate related financial products like insurance directly into the…

Mar. 25: Pricing, trading mgr., U/W, broker jobs; non-QM, data source, MI checklist, pipeline valuation class tools; farewell PHH name

I’ve been doing some flying recently, and have not seen the terrible security lines that the press has mentioned. Then I found out why . And there’s this perspective . On a more serious note, this week I was in Virginia, and the Commonwealth appears poised to follow Utah and become the second state in the country to approve plug-in solar , which are convenient panels that plug directly into a home’s electrical system through a standard wall plug and can significantly reduce energy bills. Of…

Mar. 24: AE, LO jobs, eNote, AI, servicing, data tools; trigger lead adjustments; FICO investigation; house appreciation is complicated

Sometimes life comes down to a coin toss . Here in Virginia Beach, at the Southern Trust Mortgage Sales Summit, a conversation topic is originators not leaving their business to chance. Pricing practices are rarely left to chance, and Senator Josh Hawley (R-Mo.) sent a letter to the CEO of Fair Isaac Corporation (FICO), to inform the company of his investigation into FICO’s pricing practices in the mortgage credit scoring market. Public policy is not left to chance either, and tomorrow’s…