Apr. 30: Cap mkts. Job; Forecasting, data, underwriting tools., credit monitoring tools; Webinars and thought leadership; STRATMOR Insights

As an industry, we tend to care about interest rates, especially mortgage rates. (A recent STRATMOR piece is titled, “Mortgage Rates Are Not Random.”) But there is a group of people much less sensitive to rates and represent competition to lenders. All-cash home purchases have remained structurally elevated since early 2023, averaging 28 percent of existing home sales, well above the post-2015 norm of 23 percent, and consistently exceeding that benchmark since late 2022. Affluent households,…

The Hidden Tradeoffs of Lender Choice

At first glance, “lender choice” sounds like an unambiguously positive development. More choice typically implies more competition resulting in better pricing and improved outcomes for borrowers. In the context of mortgage credit, however, the reality is more complex. What appears to be a straightforward modernization of credit scoring may, in practice, introduce inefficiencies, shift risk in unintended ways, and ultimately increase borrower costs. For more than two decades, the mortgage…

Apr. 29: CRM, verification, AI, MERS review, fee mgt., credit monitoring tools; Disaster updates; STRATMOR CD workshop

“This is the 40th anniversary of the Chernobyl radiation disaster. I can count on one hand the number of times I’ve been there. It’s 11.” Ah, fun with numbers… The numbers are good at the Texas Mortgage Banker’s 110th Annual Convention in Austin, and the attendance is nearly 500. Attendance is solid at the simultaneous The Gathering. Rumors that all of them will be hopping on trains to attend next week’s Great River MBA Conference at The Peabody Hotel in Memphis, TN are unverified. (Trains?…

AI Hallucinations Could Cause Mortgage Lenders Millions in Potential Financial Harm: A Cautionary Tale of Unperfected Technology gone Awry

The rush to embrace and adopt artificial intelligence technology solutions to make mortgage operations faster, better and leaner has primarily focused on operational cost savings. Some lenders are entranced by the vision of the promise of reduced labor costs, increased operational efficiency, and modernization. There is also an inherent concern about competitive disadvantage as lenders see their peers adopting new AI tools where they have none. I have addressed AI regulatory and compliance…

Apr. 28: AE, LO, cap. mkts. jobs; investor, workflow, accounting, AI, DPA tools; LOs & technology during growth; Fed meeting starts

“Why did the judge stop the merger of Duracell and Morton’s? He couldn’t allow a salt and battery in his court!” The big keep getting bigger: Real Brokerage announced that it is purchasing RE/MAX for $550 million, revealing that, including debt, the deal is worth an estimated $880 million. The name will be the Real REMAX Group (“a transformative opportunity to fuse REMAX’s strong brand equity with leading AI technology”) and it’s been reported that Motto Mortgage, owned by RE/MAX, will retain…

Reliable at Scale: The Foundation the Mortgage Industry Can’t Afford to Ignore

People in the mortgage industry talk endlessly about digital transformation, but that conversation tends to gloss over the harder question: does any of it actually hold up when the system is under real pressure? It’s one thing for a process to work in a controlled environment or a polished demo. It’s another for it to perform consistently across thousands of loans moving simultaneously through different systems, counterparties, and checkpoints. That’s really what sits at the center of the…

Apr. 27: POS, retention tools, Consumer direct workshop and shows; Construction psychology; Data on tap

“You can’t blame anyone else if you fall in your driveway…it’s your own asphalt.” What happens if labor or materials become too expensive here in the United States? Despite the move toward rejuvenating the manufacturing-based economy in the United States by the current Administration, people will follow the money and go elsewhere, whether it be dental work, hair transplants, or… manufactured housing. With the high cost of home construction, more Americans are becoming curious about working…