Servicers Must Embrace Proactive Technology Based Customer Service in the Aftermath of Hurricanes Helene and Milton
Across the country, loan officers, lenders, servicers, and homeowners are facing the burden of what to do following the devastating…
Month: October 2024
Oct. 21: Broker education, reverse mortgage, credit report, warehouse products; Disaster news, and a possible solution: What is Nat Cat?
Sports have a lot of fans, and heroes . With only 10 days until Halloween, what a great time of year to be a sports fanatic. You never…
Oct. 19: Letters about housing materials, Fairway & the DOJ, housing market activity; vendor news; Saturday Spotlight: TransUnion
What is your time worth? Want to skip the lines at Disneyland on every ride, once a day? The park is now offering a $400 Lightening Lane…
Oct. 18: Processor, LO jobs; exec available; digital LOS, marketing automation, Realtor strategy tools; FHA & VA news & changes don’t stop
A while back I parked my car outside a government office building in Sacramento. “Sir, you can’t park here,” said a cop. “This is where…
Oct. 17: LO jobs; correspondent, SMS, social media compliance offerings; vendors raising money & partnering; STRATMOR & loan repurchases
Today would have been the 65th birthday of comedian Norm Macdonald. And while that may make your head shake, here’s something else that…
Change management is _____________
The struggle is real. We have been airing several months of our Monday show Now Next Later as part of the Chrisman Commentary lineup….
Oct. 16: LO, broker jobs; corresp., fraud reporting, compliance, default servicing products; Fairway responds to CFPB/DOJ’s action
An attorney will tell you, “Never miss a good chance to shut up.” Today I head to the Portland/Vancouver area for a few days with Banner…
What AI Can’t Do: A Different Perspective
Jodi Hall wrote a wonderful article regarding how AI can’t replace emotional intelligence (EQ). While it’s true that AI lacks the human…
Oct. 15: Processor job; broker, correspondent, insurance, fee collection tools; catastrophes & disasters hit lenders & servicers
Some things aren’t what they seem to be . What about places… what if you moved and your new home wasn’t how it originally seemed to be?…
Oct. 14: Talent acquisition job; non-QM, reverse, digital servicing, VOEI tools; 3-D printed houses: cure for storms & costs?
On this Columbus/Indigenous People’s Day, welcome to the very first Commentary created by a 3-D printer. I bet that you can’t tell the…