When people ask me where mortgage and marketing intersect in 2026, I usually end up talking about data. Most lenders with a book of business […]

For most of my career, I’ve watched the mortgage industry lean on a scoring model built decades ago, long before anyone was managing money the […]

I say this to every lender and fintech client I work with, and I mean it literally, not as a slogan: if you don’t own […]

Over the past couple years, I’ve had the opportunity to sit down with Pennymac Chairman and CEO David Spector on multiple occasions, and each conversation […]

The biggest housing law in three decades became law at midnight on July 11. No ceremony, no signature. The President let the constitutional clock run […]

Mortgage has always been a relationship business, but it has also always been a performance business. Markets move in real time, capital flows react instantly, and every basis point matters....

Every mortgage cycle exposes the same structural tension in lending operations. When volume surges, systems strain. When volume collapses, capacity gets cut faster than it can be rebuilt. The result...

The rush to embrace and adopt artificial intelligence technology solutions to make mortgage operations faster, better and leaner has primarily focused on operational cost savings. Some lenders are entranced by...

The F-16 was designed to be aerodynamically unstable. Without fly-by-wire systems making continuous corrections, the aircraft literally could not fly. This instability was not a flaw but a deliberate design...

Walk through enough mortgage operations and a pattern emerges: lenders have applied automation with considerable sophistication to the tasks that needed it least, and left the moments that matter most...