Two Dots

We Created Eve: AI Underwriting & Fraud Prevention Agent

Underwriting & Decisioning
Highlights
  • 01 Eve, an AI agent, runs live, conversational underwriting — collecting documents, following up, and issuing approve/deny decisions in real time instead of static reports someone has to interpret
  • 02 Purpose-built for complex, non-traditional income: paystubs, bank statements, tax transcripts, benefits letters, and gig-platform exports (Uber, DoorDash, etc.) — addressing the ~42% of applicants whose income isn’t W-2
  • 03 Proven scale and results: used across 1M+ multifamily units in 43 states, 70%+ reduction in bad debt, and $25M saved by one customer (BH Management)
  • 04 Two verticals from one underwriting engine: multifamily tenant screening and non-QM mortgage processing (DSCR, bank statement, portfolio loans)
  • 05 Fully compliant and integrated — FCRA/FHA-regulated, SOC 2 Type II certified, and plugs directly into major PMS platforms (Yardi, Entrata, etc.)
Overview

Two Dots builds AI underwriting agents that replace slow, manual document review with real-time, conversational decisioning. The flagship agent, Eve, powers two products: tenant screening for multifamily property management and non-QM processing for mortgage lending.

The Problem

Nearly half of multifamily applicants don’t fit the traditional W-2 mold — gig work, self-employment, benefits, or multiple income sources are increasingly the norm. Legacy screening tools were built for a simpler world and return static reports that leasing teams still have to read and weigh manually, slowing approvals and costing operators vacancy days and revenue. Non-QM mortgage files have a similar problem: DSCR, bank statement, and portfolio loans involve constant borrower back-and-forth and conditions that are easy to lose track of.

How Eve Solves It — Multifamily

  • Collects documents and follows up with applicants live, in real time (catching issues like mismatched screenshots or missing paperwork on the spot)
  • Checks credit, criminal, eviction, identity, income, and employment together in one pass
  • Detects fraud, including CPN fraud, within the same workflow
  • Delivers an approve-or-deny decision in minutes, not days
  • Routes edge cases to Two Dots’ US-based human specialists — not the property’s own team
  • Integrates directly with major property management systems like Yardi and Entrata
  • Regulated under FCRA and FHA, and SOC 2 Type II certified

How Eve Solves It — Mortgage

  • Answers borrower questions instantly, day or night
  • Tracks and chases every condition from conditional approval through clear to close
  • Flags issues early — unexplained large deposits, mismatched statements, value discrepancies — instead of surfacing them late in the process
  • Handles routine payment and income-calculation questions on the spot
  • Keeps loan officers and processors in command of what actually goes out to the borrower

Results

  • Used across 1M+ units in 43 states
  • 70%+ reduction in bad debt
  • $25M saved by one customer (BH Management)

The Bigger Picture

Across both verticals, Two Dots’ pitch is the same: turn a process built around static reports and manual back-and-forth into an automated, real-time conversation — so more of the applicant pool gets a fast, accurate answer, and operators and lenders capture the revenue that comes from speed.

Get more information about Two Dots

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