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11
Saturday
April 2026
12 min read

Apr. 11: Thoughts on customer service, DPAs; Mortgage executive orders; Ginnie Mae: en fuego; Saturday Spotlight: Gershman Mortgage

Collections of people who work at lenders, investors, and especially third-party providers spend a chunk of their time in hotels, probably rack up loyalty points with certain hotel chains. They’re an “asset” for you, but a “liability” for hotels. Hotel and motel chains have to literally account for the fact that they technically owe their customers money.

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