STRATMOR Group

STRATMOR Group is a leading advisory firm dedicated exclusively to the mortgage industry. Our mission is to help lenders and mortgage technology partners make better decisions, perform at a higher level, and remain competitive in a market defined by constant change. We bring clarity, objectivity, and practical guidance to complex strategic and operational challenges, enabling our clients to move forward with confidence.

We serve mortgage lenders of all sizes—banks, credit unions, and independent mortgage bankers—as well as the vendors and service providers that support them. Our work spans the full mortgage lifecycle, with deep expertise in strategy, operations, technology, customer and employee experience, and organizational effectiveness. STRATMOR is known for combining rigorous data analysis with hands-on advisory support, ensuring insights translate into real-world results.

STRATMOR’s services include strategic advisory and consulting, operational and technology assessments, customer and employee experience benchmarking through proprietary programs such as MortgageCX, market research and industry insights, and executive peer group roundtables. We help clients evaluate investments, optimize processes, improve performance, and align people, process, and technology to their business goals. Our independent perspective — free from software or vendor bias — allows us to provide objective recommendations grounded solely in what is best for each client's unique situation.

Clients who work with STRATMOR can expect measurable outcomes: clearer strategic direction, improved operational efficiency, stronger customer and employee experiences, and more informed decision-making. Above all, STRATMOR delivers trusted partnership — backed by decades of mortgage industry experience and proprietary benchmarks — that helps organizations adapt, grow, and succeed in an increasingly competitive landscape.