Watch the full video here - https://www.youtube.com/watch?v=u41GRpsFwbU Subscribe to the channel here - https://www.youtube.com/@ChrismanCommentary How to Boost Mortgage Customer Retention Using Real-Time Offers | Interview with Ardley CEO Nathan Den Herder In this episode of Now Next Later, host Jeremy sits down with Nathan Den Herder, Founder and CEO of Ardley — a cutting-edge customer recapture and retention platform that helps lenders deliver real-time mortgage offers to existing clients. As customer retention becomes a top priority in mortgage lending, Nathan shares how Ardley leverages existing loan portfolio data to proactively engage customers with personalized, timely offers—maximizing lifetime value and enhancing borrower satisfaction. 🎯 Key Takeaways from This Episode: ✅ Retention as Proactive Strategy Stop thinking of mortgage retention as just a defensive move. Ardley empowers lenders to proactively recapture clients using smart analytics and real-time data insights. It's all about presenting the right offer, at the right time, to the right customer. ✅ Always-On Customer Engagement Forget point-in-time offers. The future of borrower engagement lies in continuous, personalized access to mortgage deals. Ardley gives customers a dashboard to compare and refresh daily pricing—creating a dynamic, loyalty-building experience for both homeowners and loan officers (MLOs). ✅ Personalized Refinancing Triggers As lifetime value becomes central to mortgage strategy, Ardley helps lenders align real-time product, pricing, and communication tools. Imagine empowering your borrowers to set alerts based on savings, equity, or term length—and start applications when market conditions hit their personal goals. Whether you're in capital markets, servicing, mortgage sales, or marketing, this episode is packed with actionable insights to modernize your approach to mortgage customer retention and drive revenue growth. 🔔 Subscribe for more expert interviews on the future of lending, fintech, and customer experience! #ChrismanCommentary #MortgageNews #MortgageTech #Innovation #Refinance #MortgageRetention #Fintech #LoanServicing #CustomerRecapture #MortgageMarketing #RefinanceStrategy #RealTimeOffers #LoanOfficerTools #HomeownerEngagement #LenderTech #NowNextLater

Watch the full video here - https://www.youtube.com/watch?v=u41GRpsFwbU Subscribe to the channel here - https://www.youtube.com/@ChrismanCommentary How to Boost Mortgage Customer Retention Using Real-Time Offers | Interview with Ardley CEO Nathan Den Herder In this episode of Now Next Later, host Jeremy sits down with Nathan Den Herder, Founder and CEO of Ardley — a cutting-edge customer recapture and retention platform that helps lenders deliver real-time mortgage offers to existing clients. As customer retention becomes a top priority in mortgage lending, Nathan shares how Ardley leverages existing loan portfolio data to proactively engage customers with personalized, timely offers—maximizing lifetime value and enhancing borrower satisfaction. 🎯 Key Takeaways from This Episode: ✅ Retention as Proactive Strategy Stop thinking of mortgage retention as just a defensive move. Ardley empowers lenders to proactively recapture clients using smart analytics and real-time data insights. It's all about presenting the right offer, at the right time, to the right customer. ✅ Always-On Customer Engagement Forget point-in-time offers. The future of borrower engagement lies in continuous, personalized access to mortgage deals. Ardley gives customers a dashboard to compare and refresh daily pricing—creating a dynamic, loyalty-building experience for both homeowners and loan officers (MLOs). ✅ Personalized Refinancing Triggers As lifetime value becomes central to mortgage strategy, Ardley helps lenders align real-time product, pricing, and communication tools. Imagine empowering your borrowers to set alerts based on savings, equity, or term length—and start applications when market conditions hit their personal goals. Whether you're in capital markets, servicing, mortgage sales, or marketing, this episode is packed with actionable insights to modernize your approach to mortgage customer retention and drive revenue growth. 🔔 Subscribe for more expert interviews on the future of lending, fintech, and customer experience! #ChrismanCommentary #MortgageNews #MortgageTech #Innovation #Refinance #MortgageRetention #Fintech #LoanServicing #CustomerRecapture #MortgageMarketing #RefinanceStrategy #RealTimeOffers #LoanOfficerTools #HomeownerEngagement #LenderTech #NowNextLater